Legal

Terms & Conditions

Last updated: June 2026

1. What LoyalBite Is

  • LoyalBite is a digital loyalty platform that lets customers earn and redeem rewards at participating restaurants.
  • We connect customers with restaurants — we are not responsible for the food, service, or offers provided by restaurants.
  • LoyalBite is currently in pilot phase. We are testing the platform for market fit and exploring whether this can be built into a sustainable business. Features, pricing, and availability may change as we grow.

2. Your Account

  • You must sign in with a valid Google account.
  • You are responsible for all activity under your account.
  • You must be 13 years or older to use this app.

3. Earning Stamps

  • Stamps are earned only by scanning a restaurant's QR code at the time of visit.
  • Stamps cannot be added manually, transferred, or purchased.
  • Restaurants control their own reward rules (e.g. how many stamps for a reward).

4. Rewards

  • Rewards are subject to availability and the restaurant's own policies.
  • LoyalBite does not guarantee that a restaurant will honour a reward.
  • Unused rewards have no cash value.

5. Data We Collect

  • We collect your name, email (from Google login), and visit history.
  • Your data is used only to operate your loyalty account.
  • We do not sell your data to third parties.
  • See our Privacy Policy for full details.

6. What We Don't Do

  • We do not send OTPs or SMS messages.
  • We do not store payment or card information.

7. Account Suspension

  • We may suspend or delete accounts that abuse the platform (e.g. fraudulent stamp activity).
  • Restaurants may be removed from the platform at any time.

8. Changes

  • We may update these terms. Continued use of the app means you accept the updated terms.
  • We will notify users of significant changes via the app.

9. Liability

  • LoyalBite is provided "as is." We are not liable for losses arising from restaurant closures, expired rewards, or app downtime.
  • Our maximum liability to you is limited to ₹0 (pilot phase — free service).

10. Governing Law

  • These terms are governed by the laws of India.
  • Any disputes will be subject to the jurisdiction of courts in India.

11. Contact

For any issues: support.loyalbite@gmail.com